General Questions

How do I report a bug?

To report a bug, slightly shake your mobile device. This will activate the bug reporting tool.

Where do my downloaded sermons go?

All sermons you download are stored in “Library”.  Library is your personal storage space for all sermons you download as well as the Speakers you follow.

How do I sign up?

You can sign up on Audio Rhema either with your email or phone number.

Email Sign Up

After installing the Audio Rhema app:

  • Click “Get Started” to view the login page
  • Click “Login With Email”
  • Go to “Create Account” at the bottom of the page
  • Enter your correct account details in the fields provided then click “Create Account”

 

Phone Number Sign Up

If you’ve previously created an account on Audio Rhema with your email, please ignore this option and rather use “Login With Email”.

  • Click “Get Started” to view the login page
  • Fill the space provided with your phone number and click “Continue”
  • Fill the space provided with the verification code sent to your phone and click “Verify”
  • Complete your profile by filling the fields with your name and a valid email address and click “Done”.
How do I verify my email?

New User 

Once you successfully sign up for your Audio Rhema account, a verification email is sent to your email address. Follow the instructions in the email to verify your account.

If you do not receive the verification email,

  • Go to settings and click on “My Account”
  • Click on the “Resend email” button.

 

Existing User

If your account is yet to be verified;

  • Go to settings and click on “My Account”
  • Click on the “Resend email” button.
How can I get full versions of sermons and Bibles on Audio Rhema?
  1. Add any content you want to stream/download to your Wishlist by clicking on the Wishlist buttons.
  2. Click on the Store button when done adding content to your Wishlist. This will redirect you to the Audio Rhema store to complete your purchase.
  3. Click on the menu button on the top right corner of your screen and select “Login in”.

 

4.  Log in with your credentials. ( if you signed up with an email address, proceed with only the email login option. If you however signed up with a phone number and subsequently updated your account with an email, you can either sign in with the phone number or your email).

5. Click on the Wishlist icon once you’re logged in and click on the cart icon to add items to your cart.

6. Click on the cart icon to view items that have been added. Scroll down to “Proceed to Checkout” and select it. You can remove items from your cart by clicking on (x).

7. Scroll down the page and select “Confirm & Pay”. You will have to add a card for payment if you have priced items in your cart.

8. Full versions of all items you have purchased will be available in your library both on the store and the mobile apps.